CUSTOMER SERVICE

100% Customer Satisfaction Guarantee With Our Professional Customer Service Team

Hello! Welcome to Lohas Farms The success of Lohas Farms is determined by our success in operating as a unified team with a 100% customer satisfaction guarantee. We have to earn the trust and respect of our customers every day to ensure that the customer makes the decision to choose our products and services.

Our success is guaranteed by creative, productive employees who are empowered to make suggestions while thinking “outside the box.” Every job is essential to fulfilling our mission everyday to earn your total trust and respect.

Our mission is to provide dependable and reliable products and services to help solve the many challenges our customers encounter. We deliver value by focusing on flawless execution with a mission critical philosophy, dedicating ourselves to the highest level of customer service. Our professional employees are highly trained, efficient, and ethical professionals taking pride, ownership, and responsibility in all engagements with our customers. Our team listens and understands our customer’s needs, and we match those needs to the best available heath and sustainable products. By working in unison with our manufacturer, service, and distribution partners, we deliver the highest quality products to our customers at the most competitive prices in the industry, guaranteed!

Here at Lohas Farms, we are dedicated to offering every one services with a smile!

Live Chat Support

Welcome to Live Help with Professional Customer Service!

This service lets you chat with our 24-hour sales professional representatives. Now, in addition to calling or emailing, you have another way to get help faster and more efficiently! Whenever you have a question about our products or services, one of our professional representatives will happily answer your questions through chat.

Please note: Our live chat professional customer service can ONLY help with General Questions.

Returns, Refunds or Cancellations

If you have questions or problems regarding returns or refunds, please call us at 714-888-7583 | 855-262-8304 between the hours of 8:00 AM to 4 PM PST Monday – Friday. If you wish to cancel your order, it must be done over the phone.

If you have an issue that is urgent, we recommend that you call us at 714-888-7583 | 855-262-8304 or email us at support@lohasfarms.com

Thank you for your patience and we look forward to serving you! Lohas Farms

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